Want to
know more?

We’ve put together some commonly asked questions to give you more information about Fr8Hub. If you have a question that you can’t find the answer to, please contact us.

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Shipper FAQs

Get shipments to and across borders quickly, safely, and with less hassle:

  • Access to thousands of reliable “NAFTA” lane carriers
  • Price transparency
  • Reduce risk with 24/7 tracking and live updates
  • Boost efficiency by using one platform to manage your freight

Spend less time trying to find reliable carriers and worrying about your loads. Simply post your shipment, its destination anywhere in the USA, Mexico or Canada and the amount you’re willing to pay. You’ll be matched with a secure carrier quickly. Then once the shipment is on its way, you can enjoy real-time 24/7 tracking.

Domestic USA (from and to border cities), Cross-border USA-MEX, USA-Canada and Domestic MEX.

Yes. Fr8Hub specialize in cross border shipping to Mexico and Canada.

With live 24×7 GPS tracking, you can track your shipment on mobile app or on desktop as well as chat keeps you in direct and constant communication with the carrier and our team.

We fully screen our carriers through an extensive verification process which includes:

  • Business/site verification
  • Insurance verification
  • Safety record review under FMCSA safety requirements
  • References

No! Joining us is 100% free. Join us today or download our app for iOS or Android

Carrier FAQs

To streamline your daily operations and get paid faster.

  • Fast payment in 2 business days with no factoring when using the marketplace
  • Find loads on your favorite routes
  • Price transparency
  • Increase truck utilization and grow your business by using our platform’s truck management system

Spend less time trying to find reliable carriers and worrying about your loads. Simply post your shipment, its destination anywhere in the USA, Mexico or Canada and the amount you’re willing to pay. You’ll be matched with a secure carrier quickly. Then once the shipment is on its way, you can enjoy real-time 24/7 tracking.

You can simply register for free at fr8hub.com or download our app (available on Apple and Android devices), upload the required documents and start bidding on jobs.

No! Joining us is 100% free. Join us today or download our app for iOS or Android

To sign up as a carrier is simple. You’ll need to register and submit a carrier packet.

Fast payment in 2 business days with no factoring when using the marketplace.

What you need to do to get paid in 2 business days:

  1. Log into the Fr8Hub marketplace
  2. Place bids on loads
  3. Accept match
  4. Track via our app
  5. Update your delivery status on our platform
  6. Upload your POD and other documents
  7. Get paid within 2 business days

Once we receive a signed Bill of Lading, Fr8Hub will process payment. You can take a picture of the Bill of Lading using the Fr8Hub app and upload it to our system. This will be treated as proof-of-delivery, and your payment will be processed in as little as 2 business days, via ACH or check (whichever you prefer).

Fr8Hub was founded on the idea that drivers should make a living wage on the road. We have Fixed pricing (based on the lane and the distance). You can see it before you bid on a load.

We will be
in touch shortly.

You should be hearing from one of our representatives within one business day to answer your questions.

Thank you,
Fr8Hub team

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We would love to hear from you.

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